Deepak R Wadhwa is a distinguished leader in customer success, digital strategy, and B2B and B2C marketing, with over 20 years of experience driving transformative growth for global businesses. Currently serving as the Customer Success Director at KKBC, Deepak specializes in crafting customer-centric strategies that maximize satisfaction, foster long-term partnerships, and deliver measurable results.
Deepak’s career spans leadership roles at organizations such as Invensis Technologies, Clear Skin and HairMD, Neil Patel Digital, AdGlobal360 (member of Hakuhodo International), and Magnon\TBWA (part of Omnicom Group), as well as early contributions at Moneycontrol.com (CNBC) and KR Choksey. Over the years, he has worked extensively with clients from diverse geographies, including India, Japan, Korea, the United States, Europe, and China enabling him to adapt strategies to a wide range of market dynamics and cultural nuances.
At KKBC, Deepak brings his expertise in customer success frameworks and B2B growth strategies to enhance client experiences and accelerate revenue generation. While at Invensis Technologies, a B2B-focused company, he led a 40+ member team to significantly increase organic traffic, improve lead generation, and optimize operational efficiency for multiple business verticals. His tenure at Clear Skin and HairMD saw him achieve exceptional returns on investment, including growth in marketing ROI and a boost in overall returns, setting records for sales acquisition.
Deepak has consistently demonstrated his ability to transform client relationships into growth opportunities. At Neil Patel Digital, he redefined client servicing processes to improve efficiency and drive recurring revenue growth for many brands. His leadership at Adglobal360 resulted in an increase in regional revenues at a healthy operating profit margin, and at Magnon\TBWA, he maintained a near perfect client retention rate while delivering innovative solutions for industry leaders.
Early in his career, Deepak honed his expertise in B2B marketing and sales while working with Moneycontrol.com (CNBC), successfully acquiring major corporate clients for financial content and advertising solutions. These foundational experiences shaped his ability to design and execute strategies that deliver sustainable growth and meaningful client outcomes.
A results-driven professional, Deepak specializes in customer success, B2B and B2C marketing, digital strategy, performance campaigns, and marketing analytics. His expertise lies in blending strategic vision with practical execution, helping brands achieve accelerated growth across industries and markets.
Deepak holds a Bachelor’s degree in Business Administration from Newport Academy and certifications in Web Technologies. Beyond his professional endeavors, he is passionate about mentoring emerging talent and advocating for the transformative power of digital innovation in driving business success.
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